Refund policy

If you're having second thoughts about your order, purchases made within 30 days can be returned or exchanged, subject to the Terms and Conditions below. Returns can be made online by mail or in person at your closest store location

The fine print:  

  • Product must be the original product, unworn and unwashed, with the hang tags attached, in original packaging (if applicable), and accompanied by proof of purchase 

  • Some items like gift cards are final sale, and sale items (product from "We Made Too Much") are final sale and can't be returned or exchanged unless you're a member. Additional details are available in the Returns Terms and Conditions 

  • Refunds will only be applied to the original form of card payment, to a lululemon gift card, or in accordance with applicable local laws

  • Customized product is final sale—learn more by visiting our Customized Product

  • Returns must be made in the same country where the items were purchased 

Members can make in-store exchanges or return sale items for a lululemon gift card. Join lululemon Membership